Simulated User Lab: Using GenAI to Uncover Product Insights

[Workshop] Simulated User Lab: Using GenAI to Uncover Product Insights

A 2-hour hands-on workshop where you’ll learn to use GenAI as a simulated user to sharpen personas for discovery sessions, and walk away with a reusable workflow for uncovering product insights.

Course Details

Co-hosted by GenAI 360 & Product Academy

  • Length: 2 Hours
  • Next Date: Oct 14, 2025, 17:30-19:30
  • Location: Swisscom Office,
  • Pfingstweidstrasse 51, 8005 Zürich 

Workshop Overview

You can’t build what people want if you don’t know who they are - and most teams don’t. They chase vague user segments, burn weeks in interviews, and still miss the mark. You? You’ll skip the guesswork.

This workshop hands you the unfair advantage: use GenAI to simulate users with brutal accuracy, pressure-test your thinking, and walk into discovery already two steps ahead.

Whether you’re:

→ A product manager decoding user needs

→ A UX designer (or researcher) looking to pressure-test ideas before real user sessions

→ A marketer dialing in segment-specific messaging

→ A founder (or contemplating becoming one) narrowing your niche


… you’ll learn how to turn ChatGPT into your simulated user - a sparring partner built to sharpen your ideas and iterate with quickly. No scheduling, no small talk.

Think of it as your private rehearsal room: zero risk, instant feedback and designed to surface insights before you ever sit down with a real user.

In 2 hours, you’ll:

🛠️ Build a user persona that’s actually useful
🤖 Simulate that persona with GenAI — in plain English
🎯 Practice a short discovery session with your simulated user
📈 Walk away with a reusable workflow you can apply at work the very next day

The vibe: Not a lecture. A hands-on sprint.

We’ll walk you through:

1️⃣ What makes a useful user persona (and what most people miss)
2️⃣ A hands-on case study to simulate a user with AI, with real-time coaching by people who’ve done this in the wild
3️⃣ Quick debrief: what worked, what to tweak

This is tactical, practical, and immediately applicable. 

You’ll need:

💻 Laptop
🤖 ChatGPT Plus account ($20/month)
📂 Google account (free)
🧠 An open, curious mindset ready to test one of the PM practices of the future


Spots are intentionally limited, because this isn’t a webinar where you disappear into the crowd. Smaller groups mean you get to do the reps, ask the hard questions, and get real-time feedback — not just collect slides to look at later.

Please make sure to read the refund policy before registering.

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